Tampa International Airport Ranked Best Quality for Travelers for Second Year
There’s a reason we’re called Champa Bay, and it’s not just our sports teams. Tampa International Airport took the top spot for customer service among North American airports at the ASQ Awards. With an impressive 4.40 satisfaction score, TPA beat out Dallas Love Field by just 0.17 points.
The respected awards, given by Airports Council International, came from over 700,000 passenger surveys. These reviews looked at key areas like terminal cleanliness, how well staff performed, and how quick security responded.
In the airport world, ASQ awards really mean something. Airports everywhere work hard to meet the tough standards needed to win these prizes.
After ten years of standing out in its category, TPA keeps pushing forward. The airport continues making big improvements, from Red Express Curbs to expanding Airside D. Getting the best out of staff is key to TPA’s success. Through regular training programs, workers keep service levels high throughout every part of the airport.
TPA has always been ahead of the curve. Back in 1971, the airport led the way by putting in the first automated people mover in the U.S., starting a trend that caught on across the country.
Looking to go greener, TPA has put up solar panels and started using smart lighting. These updates cut down on costs while keeping passengers comfortable.
What travelers say matches the awards. Travel websites are full of positive reviews from people who’ve flown through this Florida airport. Past ASQ wins highlighted how easy it is to get around TPA and its smart design. These well-planned features make flying much better for everyone.
